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I fight confusion in working with business owners all over the country. It’s a confusion I’ve fought in the past. That confusion is this: how business owners lead their team and delegate their work. More specifically, business owners seem to think it is necessary that they know everything going on internally with their company, and externally with their customers. It’s shocking when I tell them that there will be more and more things that they do NOT know about in their company as they grow their team. It doesn’t dawn on them that they must lose some Control if they ever want to grow.