Directions for Survey

This survey is created so that you can provide us with anonymous feedback about the firm. None of your answers or feedback will be shared with the leaders/partners of the firm. Answer as honestly as you can. Please grade the positive statements below on a scale from 1 to 5, with 1 being ‘no way’ and 5 being ‘yes, definitely!’ The statements are designed so that all answers trending towards 1 indicates a negative view of that statement, and all answers that trend towards 5 indicates a positive view of that statement.

There are open-ended questions at the bottom of the form where you may give us additional information. You may email Jason and Julie if you have any other questions. [email protected] and [email protected]

We anticipate these questions will take about an hour to complete.

1. The Niman team loves to come to work each and every day
2. The Niman team is not overworked.
3. The Niman team fully understands each of their roles, and are successful in accomplishing it.
4. The culture at Niman is such that team members never want to leave.
5. Niman is fully staffed and they have no need for new team members.
6. The Niman team is clear who their leaders are, and the leaders are clear who they are responsible to lead.
7. The leaders at Niman are trained how to lead as displayed by regular Manager meetings and offsite retreats.
8. The Niman team feels a strong accountability around the responsibility of the role they are required to fulfill.
9. The team in India is fully integrated into the firm and works with various departments in Niman to fulfill client work.
10. The team in India participates in regular recurring meetings with their Managers, department, and the overall team.
11. The team in India fully enjoys the culture at Niman.

12. Niman is great at providing our overall services.
13. Niman’s current services are consistent from year to year.
14. The Niman team has the opportunity to master the delivery of services.
15. Newly created or offered Niman services are heavily vetted and planned before being rolled into the team capacity and processes.
16. Niman delivery is enhanced by the ongoing management of our team’s resources and capacity.
17. Niman prices its services appropriately.

18. The Niman team is skilled enough to handle the clients we have.
19. Niman clients fully understand, and embrace, our value and purpose in serving them.
20. The Niman client base has historically been built in a sustainable way.
21. The Niman client base is being sustainably built for the future.
22. The Niman firm is appropriately loyal to referral sources that subsequently lead to strong client relationships.
23. Niman clients are onboarded through a multi-step process in order to ensure they are good fits.
24. The Niman team has the ability to suggest the elimination of poor-fit clients each year.

25. The internal Niman processes are clear for each role in the firm.
26. Everyone knows and abides by the Niman processes.
27. The Niman processes help us serve our clients well.
28. The Niman team works well together on all of their defined processes.
29. Niman has principles and documented practices of work that fully guide how the team works, whether in the office or virtually.