Them: Oh, hey. Got a minute? You (Crap! No, I really don’t.): Umm, sure. Them: Gosh, I said I’d have my stuff in to you by last week, but I just couldn’t get it done. I’ll get it to you in the next couple of days, ok? You (Oh-please-just-shoot-me): Well, ok.
Recent articles from Melinda:
“Are You Self Critical? Hint: Yes, You Are. Stop It!” Melinda Guillemette Entrepreneurial CPAs are both dreamers and doers. You’re uncomfortable with the status quo, even if it’s a status quo you’ve created. You push the envelope and you push yourselves.
When I ask CPAs about their biggest operational challenge, their answers are remarkably similar. Nearly all have to do with how to deliver less-than-stellar news involving employee performance. One of my friends who leads a small CPA firm expressed regret about hiring a bright young man who just couldn’t seem to get the work […]
There’s nothing firm owners enjoy less than an awkward, difficult, honest conversation with a team member. Yet have them you must. There are times when one of your employees isn’t performing well, is behaving poorly, or is simply tap dancing on your last nerve. Usually, the team member provides no help in initiating these conversations, […]
While facilitating a Thriveal Community Group call a couple of weeks ago, I listened to participants discuss how they were feeling about owning their firms, and I noticed a common thread. So I addressed the elephant in the video chat room: “How many of you absolutely have puckered butts right now?” Every single participant raised […]