XCM Solutions, Inc. (a robust workflow product we use in our firm) conducted a research project last year to identify the differentiating factors between high and low performing firms. Some of the findings are amazing and support the things THRIVEal firms have been doing all along. We’ll check them out over the next 7 posts. Click the image to the left to download a copy of the full report.
Habit #6: High Performers Invest in their People Through Education and Training
High performing firms don’t implement new technologies and then leave their people on their own. They see the future importance that training brings. Especially when new technologies are implemented, training is what will make the use of the technology work more effectively for the firm and their clients.
Training is thorough and continuous for high performing firms. That training is done on a timely basis attempting to avoid the pressure to implement quickly.
How do you implement technology?