I recently had an Oprah-quality million-dollar idea.
And this million-dollar idea is way better than my Johnny Jump Up Multi-Room Integrated Track System1 idea. The JJUMRITS might’ve made someone a million bucks, but it also might’ve been extremely unsafe for babies which – turns out – is horrible for PR. And for babies.
I also had a million-dollar idea for a biometric attendance-taker machine for high schools and junior highs3. That idea is like a million dollars of lunch money in a nerd’s pocket, just waiting for someone to punch it out of its zip-lock sandwich bag4 and into someone’s bank account. Read more
Good customers demonstrate certain behaviors as they work with your company. I’ll list some of the behaviors of our great customers. I call them Investment Behaviors because they demonstrate behaviors from customers who are invested in your firm.
The Firm of the Future. What does the future look like? And how does one ready their firm to flourish in it? Lately, the future seems to be arriving faster than it used to, and these questions have increasingly grown in significance. Many of you also recognize The Firm of the Future as the title of the 
I want to praise the AICPA in their recent attempt to innovate within our profession. How do I define ‘innovation’ in terms of what they are doing? Simply, this: they are reviewing how we have always done things as a profession and considering, due to technologies and the common behaviors of our customers, that maybe we should change our professional behavior, and thus our standards. Kudos and I agree!