Leadership is scary business. Both for ourselves, and our customers. It means moving from where we are now, to some place new, some place unfamiliar, some place unexplored. Leadership is personal — you cannot lead a crowd, you can only lead persons, individual people. Business is scary leadership. Read more
Choose your favorite writer
I have to admit: I’d love to learn how to surf. I sorta imagine it’d be something like skateboarding (which I’ve tried a couple times, and happy to report no major accidents) or like snowboarding (which I haven’t tried yet, but maybe soon). Surfing involves mounting a wave, finding your position, then holding and adjusting that position as the water flows under you, supporting you with its force. Read more
A few years ago, I was working on the interior components of our firm, and there were so many different ideas coming at me, that I had a hard time putting them all in context. I started to think about it: is there a way to see the firm from a bird’s eye view that can help me keep track and prioritize what’s changing, what’s not changing, what needs to be different, what should be left alone, etc? Thus was born the accounting firm process model.
You know that Marvel comic book hero, Cyclops? The one that emits a powerful energy beam from his eyes? Yeah, that reminds me of accountants.
That quote is taken from this 2006 TED talk video, which I highly recommend watching if you haven’t seen it before (or even if you have, for that matter – it’s that good). In it, Sir Robinson offers some observations and insights about the education system, and how we might make it better. Read more
I think we like to think it is. I think we feel good that we can say that about our chosen profession. But I think we do a disservice to ourselves and our customers by subscribing to this notion.
You might have heard that joke about the helicopter pilot that got lost in the skies above Seattle — it was a foggy day, and visibility was very low. He circled and circled, but couldn’t seem to get his bearings. Then he pulled alongside a window of one of the taller skyscrapers, and had his co-pilot scrawl a question onto a poster board and hold it up to the cockpit window: “Where are we?” The folks inside quickly found some flip chart paper, wrote up their reply, and held it up to the building window: “In a helicopter.” The pilot immediately headed north, took two quick turns, and set the chopper down back at the landing pad. Stunned, the co-pilot finally managed to ask, “What … how…did you know to do that?” “Well, I knew we were at the Microsoft building, and it was a just a matter of making a few turns to get home,” the pilot replied. “But how did you know we were at the Microsoft building?” “I knew because the engineers there gave me an answer that was technically correct, but completely unhelpful.” Read more