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August 2012

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I’m getting better at asking questions of my customers.  Business coaching is a skill, and I’m growing in this area. Business coaching is all about asking questions.  When my coaches ask me questions, I realize how far I have to go to begin asking great questions of my customers.  But we can all grow and excel at this important interpersonal skill.

5 Ways to Ask Better Questions
1. Ask deep questions.  You could ask questions that are shallow – they elicit small amounts of information. The shallow questions might get to the heart of the issue, but it doesn’t pull out a lot of information from your customer. You want a lot of information, so ask deep questions.

shallow:  “Do you struggle to lead your team with confidence?”
deeper still:  “Can you tell me 10 ways in which past failures are keeping you from leading your team effectively today? Can you give me some examples? Now prioritize the top 3.”

Read more

Category:
Coaching
Comments:
0

I’m getting better at asking questions of my customers.  Business coaching is a skill, and I’m growing in this area. Business coaching is all about asking questions.  When my coaches ask me questions, I realize how far I have to go to begin asking great questions of my customers.  But we can all grow and excel at this important interpersonal skill.

5 Ways to Ask Better Questions
1. Ask deep questions.  You could ask questions that are shallow – they elicit small amounts of information. The shallow questions might get to the heart of the issue, but it doesn’t pull out a lot of information from your customer. You want a lot of information, so ask deep questions.

shallow:  “Do you struggle to lead your team with confidence?”
deeper still:  “Can you tell me 10 ways in which past failures are keeping you from leading your team effectively today? Can you give me some examples? Now prioritize the top 3.”

Read more

Category:
Coaching
Comments:
2