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XCM Solutions, Inc. (a robust workflow product we use in our firm) conducted a research project last year to identify the differentiating factors between high and low performing firms.  Some of the findings are amazing and support the things THRIVEal firms have been doing all along.  We’ll check them out over the next 7 posts.  Click the image to the left to download a copy of the full report.

Habit #2: High Performers View Improvement as a Continuous Cycle

Though improvement is a common part of high performing firms, they see it as a continuous process.  They keep assessing where they are and how to change and continue improving.  They want “better” not necessarily “best.”  Do you keep wanting better?

Have you blown anything up lately?  Like your phone system, or your tax season process, or some new software you had to install?  Owners of CPA firms are risk averse business owners.  I think we often seek to avoid pain, rather than trying new things.  Because if you try enough new things, you will blow stuff up.  There is no way around it.  Avoiding risk and pain is really normal but if you want to change yourself, your firm and our profession, then you will have to go blow some stuff up.

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Your vision statement sucks.

Sorry to be the one to break it to you, but it does. Your vision statement blows. The good news is you’re not alone. According to a recent survey 98.8 percent of all accounting firms’ vision statements suck.* It should comfort you, however, that each of the Big 4 firms’ vision statements also suck.

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